Base44 Expert

How we get your app unstuck

No discovery calls as a product. You describe what’s broken, we investigate, and if we can fix it we do — with a written explanation of the fault line.

Steps

  1. 01

    Intake

    You send a structured case via /start or a short email: problem type, app URL, error text, last change. We reply with next diagnostic steps — not a sales deck.

  2. 02

    Isolate

    We check platform status first, then publish logs, DNS/SSL, entity schemas, connectors, and preview-vs-prod differences until one cause remains.

  3. 03

    Fix in place

    Scoped change. We prefer unstick over rebuild. If migration or a full rewrite is the honest answer, we say so before doing it.

  4. 04

    Explain & handoff

    You get what broke, why it broke, and how to avoid the same trap. Then the app is yours again.

Scope honesty

In scope

  • Publish / deploy failures and stale live output
  • Custom domain DNS and SSL pending
  • Entity schema mismatches
  • Production-only connector or asset failures

Out of scope

  • Greenfield Base44 app builds as a package
  • Official Base44 support substitution
  • Invented SLAs, fake queues, or fake client logos

Start a diagnostic